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Wi-Fi Configuration 2.4GHZ / 5GHZ

You have two types of Wi-Fi network: 2.4GHz b/g/n and 5GHz a/n/ac. They both have a common name: XXXX-abcd.

These two networks can be configured and used independently. Your Wi-Fi networks can be enabled or disabled at your convenience.


The 5GHz Wi-Fi is recommended for downloads, streaming, and on-line games to avoid interferences. Micro-waves and wireless telephones generate no problems as opposed to the 2.4GHz network.


Regarding security, the 5GHz wireless network is often preferred to the 2.4GHz Wi-Fi network because of its shorter range. A 2.4GHz wireless network is more likely to be captured by a neighbor than a 5GHz network. Also, most devices are not able to pick up these networks yet, which limits risks.


Regarding performance, 5GHz networks usually boast better performance due to a larger broadband.  Each channel has a greater band (20Mhz per channel and 20Mhz full duplex, so 20 each way with the 802.11n protocol) which greatly helps the 802.11n protocol increase its performance.


To open the configuration page of the wireless networks, log in to your BOX interface.

If you do not know how to connect to the interface, refer to the article Accessing La BOX Interface.


Once you are connected, click on Wi-Fi.


Wireless Access Point

Enable WiFi Network:

Check or uncheck the box to enable or disable the Wi-Fi connection.


Enable SSID Broadcasting:

By default, this value is enabled so Wi-Fi users can see the available networks.


Wireless Network

Name (SSID):

This is the default name of your BOX personal network which can be personalized.


Wi-Fi Mode:

By default, the BOX automatically manages modes based on the equipment connected to the Wi-Fi access point.

However, for the 2.4GHz band, this standard can be changed in b/g for some devices which cannot connect to the n standard.



By default, the bandwidth is 20MHz for the 2.4GHz band and 80MHz for the 5GHz band.

In 2.4GHz, 40MHz is to be used preferably in an undisrupted and unencumbered environment.

In 5Ghz, it is recommended to stay in 40MHz to fully enjoy the 802.11 a/n/ac Wi-Fi.


Channel Selection:

The default channel is Auto. We recommend letting the BOX manage channels automatically. If you observe a regular loss of the Wi-Fi signal, you can use the Wi-Fi radar to determine which one is better suited to your environment.

Disable DFS channels:

WARNING!  Activating DFS channels generates a longer connecting time to the Wi-Fi network (about 1 minute). Some 5Ghz Wi-Fi customers are not compatible with these channels. Please refer to the notice provided with your device.


Security Options:

By default, the security of your Wi-Fi network is WPA+WPA2, which is supported by most Wi-Fi equipment. We highly recommend maintaining this encryption level but you can change the security type if your equipment requires it.


To fully enjoy the 5GHz ac Wi-Fi network, the use of a WPA2 system is recommended.

For safety reasons, it is highly recommended to use the WEP system on the 2.4GHz Wi-Fi.


Security Keys:

By default, the shared 2.4GHz and 5GHz keys are identical. If you personalize them, be sure to respect the number and type of characters that are allowed.

Beware:  Any change affecting security (encryption and security key) must be trickled down to all the devices connecting to the modem.


NOTE:  You can restore the default value of your Wi-Fi networks.


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Wi-Fi Configuration 2.4GHZ / 5GHZ

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